Wednesday, July 31, 2013

August 2013 VCI-Group President’s Message

August 2013 VCI-Group President’s Message

This month I would like to focus on those companies that ensure that we have jobs—because they continue to implement new strategies and provide various services—those are our Alliance Members.

We look to these companies to set the direction of the industry and to transform it.  We expect them to have the foresight or a crystal ball to develop what will be needed in the next 3 to 5 years.  We are seeing legacy manufacturers developing applications for the iPad, tablets and smart devices.  Storage is moving from hardware to the cloud.  They are looking at verticals who themselves are transforming due to federal regulations, demographics and the need to provide “satisfaction” to their client; be it a patient or a student. 

Our Members have been addressing the Bring Your Own Device (BYOD) revolution and understand that we must make these devices work with our legacy infrastructure.  However, there is an influx of new companies in our industry who are really pushing the term “virtual”.  Consider that you will no longer need to have a receptionist at your facilities – that there is a “virtual” receptionist who can provide you with access to the facility.  What about finding a way through the facility or searching for the nearest restroom, restaurant or public transportation—enter wayfinding.

Are we implementing these by the hundreds or thousands?  No, not yet – but, it is only a matter of time.  Very soon you will only need to know one (1) telephone number for an individual.  You will not need to know someone’s office, cell, video number – one number will dial the individual on whatever device they are on; be it their desktop, laptop, tablet or cell phone – just one number or 1 SIP URL or an email address.

I encourage you to visit our web site and the Industry Sourcebook where we have listed all of our Alliance Members with the products and services that they offer.  Also, bi-monthly we publish our Newsletter and have information from our Alliance Members on any products or services that they may have introduced.  Lastly, each month we are conducting a webinar with one of our Alliance Members (Alliance Member Spotlight) who will present and discuss their latest product or service—this is an opportunity for you to stay abreast of what is happening in your respective vertical along with the industry at large.

It is our responsibility as End Users to continually inform our manufacturers and service providers with what OUR clients are asking for.  Don’t be shy. Your input will help make all of us better.
Toni Alonso
VCI-Group President

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